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TERMS AND CONDITIONS

Terms and Conditions

Thank you for using Nokē services. These terms and conditions (the “Terms”) govern your access to and use of the Nokē products, software, and services via our websites and mobile applications. This is a legal agreement between you and Nokē, so please read the Terms carefully before using the Services. Services include online, mobile, telephonic, software or other electronic services or support in connection with Nokē technology but, for the avoidance of doubt, Services are not restricted to the aforesaid and shall also include any other services provided by or in connection with any other products offered by Nokē.

It is important that you read and understand these Terms of Use before using the Sites or Services. By using the Site or the Service, you signify your acceptance of these Terms, and acknowledge and agree to our Privacy Policy.

Overview

Nokē and its subsidiaries and affiliates (“Nokē” or “us” or “we” or “our”), provides services via our website located at www.noke.com or the Nokē mobile applications (the “Application(s)”). Both the website and the Application shall be hereinafter referred to as the “Site“. The Site (including all related software that we provide), together with all services that we may provide via the Site shall be known as the “Services.” Data from hardware containing our technology that you buy from us or our partners (“Device(s)”) will be uploaded to the Services. The hardware you purchase from us is not usable without your accessing the Services. Once enabled, the Services include online storage of your personal data, and the ability to manage and share your data.

By clicking “I Agree” on the Site, setting up a user account, or by accessing and using the Services (including the Site and Application), you are accepting and agreeing to these Terms on behalf of yourself or the entity you represent in connection with the access. You represent and warrant that you have the right, authority, and capacity to accept and agree to these Terms on behalf of yourself or the entity you represent. You represent that you are of sufficient legal age in your jurisdiction or residence to use or access the services and to enter into this agreement. If you do not comply with the above statements, or disagree with any of the provisions of these Terms, you should disconnect your Devices and cease accessing or using the Services.

These Terms govern your use of the Services. Your purchase of any Device is governed by the limited warranty provided with that Device and by the applicable terms and conditions of sale. Certain features of the Services may be subject to additional guidelines, terms, or rules, which will be posted on the Services in connection with such features. By using the Services, you are agreeing to any applicable Limited Warranty and End User License Agreement.

The Nokē Privacy Policy is incorporated by reference into these Terms and you are agreeing to accept and abide by our Privacy Policy upon agreeing to these Terms and by using the Services. Please review the Privacy Policy as this describes how we and our partners will use your personal information.

Registration & Passwords

To access the Services, you must register for a user account on the Service. The information you provide in the account registration form (the “Registration Information”) must be accurate and complete. You agree to update the Registration Information as necessary, including your correct email address, so we may send you notifications and other account-related communications. Your account is subject, in our sole discretion, to termination or suspension at any time.

You are responsible for maintaining the confidentiality of the login name and password that you create. You agree to use strong passwords (e.g. that contain upper and lower case letters, numbers and symbols), and to maintain the confidentiality of your password. You shall be responsible for all uses of your account and login information, whether or not authorized by you. You must notify us of any unauthorized use of your account, login information or password, and you should immediately change your password to prevent further unauthorized use. You grant us the right to use your Registration Information and any other information you provide in connection with the operation of the Site. We may also use the contact information that you submit to provide you with notices and promotional offers as set forth in our Privacy Policy.

The Device and Use of the Services

The Services are designed to be used in connection with a Device containing our technology (e.g. a Nokē Smart Lock), which you may purchase from us or one of our partners.

Subject to these Terms, Nokē grants you a non-transferable, non-exclusive, right (without the right to sublicense) to access and use the Services by (i) using the Site in connection with, and solely for the purpose of, controlling and monitoring the Devices installed on your property, or that you have been validly authorized to access, or to otherwise access a service explicitly provided by Nokē for your use, and (ii) installing and using the Applications solely on your own handheld mobile device (e.g., iPhone, iPad, or Android smartphone) and solely for the purposes set forth in (i) above. You agree to comply with all instructions, usage rules and documentation that we may provide from time to time with respect to the Service.

Please note that we may from time to time update the Services, including without limitation, by providing bug fixes, new functionality or modifications (collectively “Updates”), and that these may occur automatically without additional notice. You hereby consent to these Updates. If you do not, please stop using the Services. We may also ask you to install Updates yourself, and you agree to do so promptly. Updates are subject to these Terms together with any additional terms that may be provided with such Update. Your continued use of the Service is your agreement to all such additional terms.

Content on the Services

Certain materials may be displayed or performed on the Services (including, but not limited to text, data, graphics, images, video, audio and other material (collectively “Content”). The Content is protected by copyright laws in United States and elsewhere. The Content may be owned by us or others, including other users of the Services, or our partners, sponsors or affiliates. Use of the Services does not confer ownership rights to the Content. You may only use the Content as permitted in these Terms. We do not accept any responsibility or liability for any content posted by third parties on the Services, including content posted by other members (“Third Party Content”). Except as may be expressly agreed by us, you may use the Content solely for your personal, non-commercial use in connection with the Services, and may not distribute, modify or make derivative works of any Content.

You are solely responsible for all Content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Services, or that you contribute in any manner to the Services; you represent and warrant that you have all rights necessary to do so, in the manner in which you contribute it; and you license to Nokē all patent, trademark, trade secret, copyright or other proprietary rights in and to such Content for use and publication on the Service pursuant to these Terms.

We reserve all rights in the Service and Content not expressly granted to you by these Terms. We reserve the right to remove any Content from the Service at any time for any reason (including, without limitation intellectual property claims) or no reason at all.

Guests

As used in these Terms a “guest” is any person or entity that is given authorization by the owner or controller of a Device to use the Device or Services related to the Device. Be careful to only invite trusted guests; by inviting someone to be a guest, you are giving them the ability to access and operate your Device.

These Terms apply to all uses of the Services by guests. We may share your and your guests’ information with our partners to provide our Service and to allow our partners to provide products and services. Moreover, guests should be aware that the owner or controller of the device may see information about their use and access of the Device and Services, and may revoke or limit access rights in their discretion without notice. If guests do not want to access the Services or their information to be used or shared, they should decline the invitation and not use the Services.

Third Party Websites, Devices and Services

The Service may be used in connection with other products and services, and may contain links and interfaces to, as well as content and data from, third-party websites, products and services (“Other Services”). Any links and interfaces are provided solely as a convenience to you. By accessing or using these Other Services, you are consenting to the creation of an interface with such Other Services, and agreeing that Nokē may exchange information and control data with such Other Services regarding you, your guests, your products and use of the Services, including your and your guests’ personal information, in order to enable the Other Service interface and functionality, and its use by such Other Services. Once this information is shared with the Other Services, its use will be governed by the third party’s privacy policy and not by our Privacy Policy. Moreover, use of such Other Services is governed by separate terms and conditions provided by the providers of the applicable product or service. You should review the terms of use and privacy policies of such Other Services before using them. We do not exercise control over such Other Services. We do not endorse the materials contained on Other Services, and are not responsible for the performance of the Other Services. You acknowledge and agree that Nokeē makes no representation or warranty about the safety of any Other Services. Accordingly, Nokē is not responsible for your use of any Other Service or any personal injury, death, property damage, or other harm or losses arising from or relating to your use of any Other Services.

Your Use of the Site and Services

The Site is provided by us for your personal use only. You agree to use the Site and the Services only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Site or Services.

Intellectual Property

You agree not to do any of the following:

We strongly recommend that you do not use the Service on a mobile device that has a “jail broken” or “rooted” operating system as this can potentially allow other applications to circumvent security features on your mobile device. Any use of such mobile devices is at your own risk. You agree that Nokē will not be liable for any loss of functionality and will indemnify us for all damage or liability caused by such use.

Although we’re not obligated to monitor access to or use of the Service or to review or edit any Content, we have the right to do so for the purpose of operating the Service, to ensure compliance with these Terms, or to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access the Service or any Content therein, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Service. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

System Requirements

The Services will not all be accessible without: (i) a valid user account; (ii) mobile clients such as a supported phone or tablet; (iii) other system elements that may be specified by Nokē. It is your responsibility to ensure that you have all required system elements and that they are compatible, up to date, and properly configured. You acknowledge that the Services may not work as described when the requirements and compatibility have not been met.

The Services will not be accessible without: (i) a working cellular data connection on a supported phone, tablet or watch with the Application installed; (ii) a valid user account; (iii) other system elements that may be specified by Nokē. Certain Nokē Devices and Services require a Wi-Fi network connection with a Bluetooth connection. It is your responsibility to ensure that you have all required system elements and that they are compatible, up to date, and properly configured. You acknowledge that the Services may not work as described when the requirements and compatibility have not been met.

Feedback

Except as outlined in these Terms, we do not grant you any right, title, or interest in the Services or any Nokē Content. We appreciate it when users send us feedback, but please only provide feedback, comments, or suggestions that you agree we may use without limitation. You hereby grant us an unrestricted, transferable license to use any feedback, comments or suggestions that you provide without limitation.

Termination and Service Changes

These Terms remain in effect as long as you continue to use the Services. You can stop using our Services any time. We reserve the right to suspend or terminate your use of the Services or your access to the Site at any time, with or without cause, and with or without notice. For example, we may suspend or terminate your use if you are not complying with these Terms, or use the Services in any way that would cause us legal liability or disrupt others’ use of the Services. We may also change or remove at any time any features currently offered as part of the Services, or the Services themselves. Upon termination, your account and right to use the Services will automatically terminate.

If you transfer your Device to a new owner, please note that your account is not transferable, and the new owner will have to register for a separate account in order to use the Services.

Limitations

Our aim is to make the Services highly reliable and available; however, they may not be available all of the time. The Services are subject to sporadic interruptions and failures for a variety of reasons beyond Nokē’s control, including without limitation, your Wi-Fi and mobile network failures and coverage limitations, service provider uptime, and acts of god. Further, our Services rely on or interoperate with a number of third party products and services. These third party products and services are beyond Nokē’s control (including without the internet generally and third party service providers that we use for networking and storage), but their operation may impact or be impacted by the use and reliability of our Services. These third party products and services may not operate in a reliable manner all of the time, and they may impact the way that the Services operate, and Nokē is not responsible for damages and losses due to the operation of these third party products and services. You acknowledge these limitations and agree that Nokē is not responsible for any damages allegedly caused by the failure or delay of the Services to reflect current status or notifications. Further, the Devices and Services are not an emergency notification system, and should not be used in this way.

You are responsible for all charges and fees required for your products and applicable services, and for compliance with all applicable agreements, terms of use/service, and other policies of your product and service providers (including internet service providers and mobile device carriers).

To the fullest extent allowed by law, Nokē is not responsible for damage or liability caused by (i) use of the Device and Services for purposes other than for which the Device and Services are designed or intended, or use in improper temperature, humidity or other environmental conditions, or use of the Device or Services in violation of written instructions provided by Nokē (which may be provided at the time of purchase or on its website), (ii) normal wear and tear or aging, or improper repair, operation or maintenance or connections to improper voltage supply or, to the extent allowed by law, attempted repair by anyone other than a facility authorized by Nokē to service your Nokē Device.

Warranty Disclaimer

NOKĒ DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE SITE OR THE SERVICES.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  1. YOUR USE OF THE SITES AND ANY PARTICULAR PRODUCT OR SERVICE IS AT YOUR SOLE RISK. OUR SITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NOKĒ EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, FREEDOM FROM MALICIOUS CODE, AND NON-INFRINGEMENT AND NONINTERFERENCE WITH YOUR USE OF ALL OR ANY PART OF THE SITES.
  2. NOKĒ MAKES NO WARRANTY (I) THAT THE SITES OR SERVICES WILL MEET YOUR REQUIREMENTS, (II) THAT ACCESS TO THE SITES OR SERVICES WILL BE UNINTERRUPTED, TIMELY, OR SECURE, OR (III) THAT THE QUALITY OF THE SITES OR ANY PRODUCTS REFERRED TO IN THE SITES OR ANY SERVICES WILL MEET YOUR (OR YOUR CUSTOMER'S) EXPECTATIONS.
  3. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES OR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY RESULTING DAMAGE.
  4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM NOKĒ OR THROUGH OR FROM THE SITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN TERMS OR OTHERWISE APPLICABLE PURSUANT TO YOUR PURCHASE OF NOKĒ PRODUCTS OR SERVICES.
  5. NOKĒ IS NOT LIABLE FOR ANY SERVICE OR PRODUCT WARRANTIES NOT EXPRESSLY SET FORTH ON THE SITES.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT NOKĒ SHALL NOT BE LIABLE FOR ANY DAMAGES WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR UNAUTHORIZED ACCESS TO YOUR PROPERTY, INABILITY TO ACCESS YOUR PROPERTY, OR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF NOKĒ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE SITES OR ANY PRODUCT OR SERVICE. IN ANY CASE, NOKĒ'S LIABILITY FOR ANY DAMAGES ALLEGED OR SUFFERED IN CONNECTION WITH THE SITES OR THE SERVICES WILL NOT EXCEED THE AGGREGATE AMOUNT PAID BY YOU TO NOKĒ FOR THE USE OF SERVICES OVER THE SIX (6) MONTHS PRIOR TO THE DATE OF DAMAGES. YOUR LEGAL RIGHTS WITH RESPECT TO THESE DISCLAIMERS AND WAIVERS MAY VARY FROM JURISDICTION TO JURISDICTION. WITHOUT INTENDING TO LIMIT THE FOREGOING, YOU MUST BRING ANY CLAIMS YOU MAY HAVE AGAINST NOKĒ WITHIN SIX (6) MONTHS OF THE DATE THE CLAIM AROSE OR BE FOREVER BARRED. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Indemnity

You agree to indemnify, defend, release and hold Nokē and its officers, directors, suppliers, service providers, co-branders or other partners, agents and employees, and those of its affiliates, harmless from all claims, demand, damages, fees and costs of any nature, including reasonable fees of attorneys and other professionals, due to or arising out of anything you submit, transmit through or upload to the Sites or in the course of using any Service or your violation of these Terms or any other terms and conditions governing your relationship with Nokē or your violation of any law or your breach of any contract with any party or your act or omission constituting negligence or other tort. In the event you provide registration or other information that is untrue, inaccurate, fraudulent or out of date, you agree to indemnify Nokē for and hold it harmless from and against any and all liability, damages, loss or expense (including reasonable fees of attorneys and other professionals) it may incur, including but not limited to loss of business profits, taxes, penalties or sanctions, interest, fees, costs and expenses of any nature arising from or related to any claim, demand, action or proceeding alleged or initiated against Nokē by any third party based upon such information. These defense and indemnification obligations will survive these Terms and your use of the Sites or any Service.

Modifications

Our employees are not authorized to vary these Terms. These Terms may be modified only (a) by obtaining our written consent in an agreement signed by an officer of Nokē; or (b) as set forth below in the immediately following paragraph.

You agree that Nokē may modify these Terms from time to time, and that your right to access the Services is conditioned on an ongoing basis with your compliance with the then-current version of these Terms. We will notify you when we make material revisions or modifications to these Terms by (x) posting a notice or new version of these Terms on the Site, or (y) providing direct notice in a communication to your customer account (if you have one), or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may be by posting to this Site). The modifications will be effective upon posting (unless otherwise indicated at the time of posting). By continuing to access the Site or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Services.

Ownership

Nokē (or its affiliates or licensors) are the owner of all right, title and interest in and to the Site, Service, Licensed Software and Device. We reserve all rights not expressly granted in these Terms. All Services, Applications and Licensed Software are licensed and not sold.

Miscellaneous Legal Terms

Entire Agreement/Severability. These Terms constitute the entire agreement between you and Nokē regarding the use of the Services. Any failure by Nokē to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Neither party is an agent or partner of the other party. The headings and section titles in these Terms are for convenience only and have no legal or contractual effect.

Protection of Confidentiality and Intellectual Property Rights. Notwithstanding the foregoing, Nokē may seek injunctive or other equitable relief to protect its confidential information and intellectual property rights or to prevent loss of data or damage to its servers or Services in any court of competent jurisdiction.

Notifications. Nokē may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the primary email associated with your account, hard copy, or posting of such notice on the Site or Service. Nokē is not responsible for any automatic filtering you or your network provider may apply to email notifications.

You agree that, unless prohibited by law, any claim or cause of action arising out of or related to these Terms or the use of the Services, must be filed within one (1) year after such claim or cause of action arose or be forever barred, regardless of any time limit set forth in any statute or law to the contrary.

Assignment. These Terms, and any associated rights or obligations, may not be assigned or otherwise transferred by you without Nokē’s prior written consent, and shall be null and void. These Terms may be assigned by Nokē without restriction. These Terms are binding upon any permitted assignee.

Contact Information

In the event of any questions or comments or to request further information, we may be contacted at Nokē, 2000 Ashton Blvd #375, Lehi, UT 84043 or by email at support@noke.com.

TERMS AND CONDITIONS OF PURCHASE

Terms and Conditions of Purchase

1. ACCEPTANCE OF PURCHASE ORDER. NOKĒ INC. ("Buyer") OFFERS TO PURCHASE THE PRODUCTS (“Products”) OR SERVICES (“Services”) DESCRIBED HEREIN ONLY UPON THE TERMS AND CONDITIONS CONTAINED IN THIS PURCHASE ORDER (“Order”). BUYER RESERVES THE RIGHT TO REVOKE THIS ORDER WITHOUT NOTICE. THIS ORDER SHALL BE DEEMED ACCEPTED AND SHALL BECOME A BINDING CONTRACT ON THE TERMS AND CONDITIONS CONTAINED HEREIN WHEN (A) SIGNED AND RETURNED TO SELLER, OR (B) SELLER ISSUES ITS WRITTEN ACKNOWLEDGMENT, OR (C) SELLER COMMENCES PERFORMANCE, OR (D) SELLER OTHERWISE ACCEPTS THIS ORDER. BY ACCEPTING THIS ORDER, SELLER WAIVES ALL TERMS AND CONDITIONS CONTAINED IN ITS QUOTATION, ACKNOWLEDGMENT, INVOICE OR OTHER DOCUMENTS WHICH ARE DIFFERENT FROM OR ADDITIONAL TO THOSE CONTAINED HEREIN, AND ALL SUCH DIFFERENT OR ADDITIONAL TERMS AND CONDITIONS SHALL BE NULL AND VOID.

2. SHIPPING INSTRUCTIONS No charges shall be allowed for packing, crating, freight and/or any other shipping services unless so specified in this Order. Seller shall comply with Buyer's shipping instructions. Order number(s) shall appear on all correspondence, shipping labels and shipping documents, including all packing slips, bills of lading, air bills and invoices. All packing slips shall include Buyer’s part number, where applicable, description, quantity, and a statement as to whether the Order is partially or completely filled.

3. DELIVERY-NOTICE OF DELAY (a) Time is of the essence in fulfilling the Order. Failure to deliver in accordance with the delivery schedule under the Order, if not excused by Buyer, shall be a material breach of the Order. Buyer reserves the right to refuse or return at Seller’s risk and expense shipments made in excess of Buyer’s Order or in advance of required schedules, or to defer payment on advance deliveries until scheduled delivery dates. (b) Unless otherwise stipulated on this Order, Products shall be shipped FCA with a designated place with risk of loss passing to Buyer upon receipt of the Products by Buyer’s designated carrier. (c) Seller shall notify Buyer in writing immediately of any actual or potential delay in the performance of the Order. Such notice shall include a proposed revised schedule, but such notice and proposal or Buyer’s receipt thereof shall not constitute a waiver of Buyer’s rights and remedies hereunder. (d) If Seller shall be unable to deliver as scheduled, Buyer may require delivery by fastest way and charges resulting from premium transportation shall be prepaid by the Seller.

4. TERMINATION FOR CONVENIENCE Buyer may, by notice in writing, terminate the Order or work under the Order, for convenience and without cause, in whole or in part, at any time, and such termination shall not constitute default. In the event of partial termination, Seller shall not be excused from performance of the non-terminated balance of the Products or Services.

5. TERMINATION FOR DEFAULT Buyer may by notice in writing to Seller, terminate the Order, in whole or in part, at any time if Seller fails (i) to perform within the time specified herein or any extension thereof; or (ii) to perform any of the other provisions of this Order, or (iii) to make progress as to endanger performance of this Order, and in any case, does not cure such failure within a period of ten (10) days from its receipt of Buyer’s notice. Upon termination, Buyer may procure, as it deems appropriate, products or services similar to those that were to be provided under the Order, and Seller shall be liable to Buyer for the cost of such products or services in excess of the contract price. Upon the termination of this Agreement for any reason, each party will be released from all obligations to the other arising after the date of termination, except for those which by their terms survive such termination.

6. FORCE MAJEURE Buyer shall not be liable for any failure to perform including, but not limited to, failure to (i) accept performance of Services or, (ii) take delivery of the Products, caused by circumstances beyond its control which make such performance commercially impractical including, but not limited to, acts of God, fire, flood, acts of war, terrorism, government action, accident, labor difficulties or shortage, inability to obtain goods, equipment or transportation. In the event Buyer shall be so excused, either party may terminate the Order.

7. PROPRIETARY RIGHTS (a) Seller shall keep confidential any technical, process or economic information derived from or contained in any drawings, specifications, software or other data (“Confidential Information”) furnished by Buyer and shall not divulge, export or use, directly or indirectly, any such Confidential Information without obtaining Buyer’s express prior written consent. All such Confidential Information shall be promptly returned to Buyer on request. (b) Any intellectual property first made or conceived by Seller in performance of this Order that was derived from or based on the use of information supplied by Buyer shall be considered to be the property of Buyer, and Seller shall execute such documents as reasonably deemed necessary by Buyer to perfect Buyer’s title thereto.

8. BUYER’S PROPERTY All drawings, tools, jigs, dies, fixtures, Products, and other items supplied or paid for by Buyer shall be and remain the property of Buyer (“Buyer’s Property”), and Buyer shall have the right to enter Seller’s premises and remove the Buyer’s Property at any time. Buyer’s Property shall be used by Seller only in its performance hereunder. Seller shall maintain the Buyer’s Property, and shall be responsible for all loss or damage thereto, except for normal wear and tear.

9. WARRANTY Seller warrants that the Products and Services shall be: (a) free of any third-party claim, including but not limited to any claims of infringement or violation of a trade secret, (b) of merchantable quality, free from all defects in design and workmanship, and (c) fit for the particular purposes for which they are intended, and in strict accordance with the specifications, samples, drawings, designs or other requirements (including performance specifications) approved by Buyer. All warranties under this Order shall be for the benefit of the Buyer, its successors, assigns, customers and the ultimate users of the Products and Services. Seller shall make spare parts available to Buyer at Seller’s then-current price for a period of five (5) years from the date of shipment of the Products.

10. INSPECTION All Products and Services and related documentation shall be subject to inspection and testing at all reasonable times and places by the Buyer, and Buyer’s customers before, during and after performance and delivery. If any inspection or test is made on the premises of Seller or any of its suppliers, Seller, without additional charge, shall provide all reasonable facilities and assistance for the safety and convenience of the inspectors in the performance of their duties.

11. REJECTIONS If any of the Products or Services shall be found at any time to be defective in material or workmanship, or otherwise not in strict conformity with the requirements of this Order, Buyer, in addition to such other rights, remedies and choices as it may have by contract or by law, at its option and sole discretion, may (i) reject and return such Products at Seller’s expense; or (ii) require Seller to inspect the Products and remove and replace nonconforming Products with conforming Products or (iii) re- perform the Services to Buyer’s satisfaction at Seller’s sole expense. If Buyer shall elect option (ii) above and Seller shall fail to promptly make the necessary inspection, removal and replacement, Buyer may, at its option, rework the discrepant Products and charge back the Seller for the required work.

12. CHANGES Buyer shall have the right upon notifying the Seller to suspend or make changes from time to time in the Products or Services or to change the delivery date. If any such change affects the cost of such Products or Services, an equitable adjustment shall be made, but any claim by the Seller for adjustment shall be asserted within thirty (30) days from its receipt of the notice.

13. PAYMENT; TAXES As full consideration for the Products and Services, and the assignment of rights to Buyer as provided herein, Buyer shall pay Seller (i) the amount agreed upon and specified in the Order, or (ii) Seller's quoted price on date of shipment (for Products), or the date Services were started (for Services), whichever is lower. Payment shall not constitute acceptance. Each invoice submitted by Seller shall be provided to Buyer within ninety (90) days of completion of the Services or delivery of Products, and shall reference the Order. Buyer reserves the right to return all incorrect invoices. Buyer shall receive a 2% discount of the invoiced amount for all invoices that are submitted more than ninety (90) days after completion of the Services or delivery of the Products. Buyer shall pay the invoiced amount within sixty (60) days after receipt of a correct invoice. Prices shall include, and Seller shall be liable for and pay, all taxes imposed on or measured by this Order, except for applicable sales and use taxes that are separately stated on Seller’s invoice. Prices shall not include any taxes for which Buyer has furnished evidence of exemption. Where required by law, Buyer may deduct from any payments due to Seller hereunder such taxes as Buyer shall be required to withhold and pay such taxes to the relevant tax authorities.

14. ASSIGNMENT Seller may not assign any rights or delegate any of its obligations hereunder without the prior written consent of Buyer.

15. SET-OFF Buyer shall be entitled at all times to set off any amount owing from Seller to Buyer or any of its affiliated companies against any amount payable by Buyer.

16. INDEMNITY (a) Seller shall be responsible for the actions and failure to act of all parties retained by, through, or under Seller in connection with the performance of this Order. (b) Seller shall, without limitation, indemnify and save Buyer and its customers, and their respective officers, directors, employees, attorneys and agents harmless from and against all claims and resulting costs, expenses and liability, which arise from claimed or actual infringement or violation of any trade secret, personal injury, death, or property loss or damage attributed to, or caused by, the Products or Services. (c) Should Buyer’s use, or use by its customers, of any Products or Services be enjoined, be threatened by injunction, or be the subject of any legal proceeding, Seller shall, at is sole cost and expense, (i) substitute fully equivalent non-infringing products or services; (ii) modify the Products or Services so that they no longer infringe but remain fully equivalent in functionality; (iii) obtain for Buyer and its customers the right to continue using the Products or Services; or (iv) if none of the foregoing is possible, refund all amounts paid for the infringing Products or Services.

17. INSOLVENCY If Seller ceases to conduct its operations in the normal course of business, including inability to meet its obligations as they mature, or if any proceeding under the bankruptcy or insolvency laws is brought by or against Seller, or a receiver for Seller is appointed or applied for, or an assignment for the benefit of creditors is made by the Seller, this Order shall automatically terminate without liability to Buyer, except for liability for deliveries previously made or for Products that are completed at termination and subsequently delivered in accordance with the terms of this Order.

18. LIMITATION OF LIABILITY. IN NO EVENT SHALL BUYER BE LIABLE TO SELLER FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN CONNECTION WITH, THIS ORDER, WHETHER OR NOT BUYER WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19. ENTIRE AGREEMENT This Order, with such documents as are expressly incorporated by reference, shall be intended by the parties as a complete and exclusive statement of the terms of their agreement. No course of prior dealings between the parties, no usage of the trade, no prior or contemporaneous agreement, representation or understanding, oral or written, shall be relevant to determine the meaning of this agreement even though the accepting or acquiescing party has knowledge and opportunity for objection.

20. WAIVER The failure of Buyer to enforce at any time or, for any period of time, any of the provisions hereof shall not be construed to be a waiver of such provisions, nor the right of Buyer thereafter to enforce each and every such provision.

21. COUNTERVAILING AND ANTI-DUMPING DUTIES Seller warrants that all sales made under this Order are or shall be made at no less than fair value under Subtitle IV of the Tariff Act of 1930 entitled “Countervailing and Anti-Dumping Duties” (19 U.S.C. Sec. 1671 and 19 U.S.C. Sec. 1673).

22. IMPORTER OF RECORD; ULTIMATE CONSIGNEE Buyer shall not be a party to the importation of the goods related to the transaction(s) represented by this Order and Buyer shall not in any event be designated as “importer of record” or “ultimate consignee” on any customs declaration or customs entry form. Upon request and where applicable, Seller shall provide Buyer with Customs forms, properly executed, as required for drawback claims.

23. ORIGIN CERTIFICATION Seller shall provide Buyer with a certificate of origin for each and every Product sold hereunder and such certificate shall indicate the origin rule that the Seller used in making the certification.

24. STANDARD OF CONDUCT Seller represents that it has neither received nor given any gifts or gratuities, nor participated in any other conduct in connection with this Order that violates the Buyer’s Code of Ethics and Business Conduct.

25. FIRST ARTICLE INSPECTION At Buyer’s request, Seller shall supply First Article Inspection Reports (FAIR) for the first shipment of any new Products or parts thereof. Whenever a drawing of a Product or part thereof is revised, a FAIR shall be again required for all characteristics affected in the revision.

26. CERTIFICATE OF CONFORMANCE At Buyer’s request, a Certificate of Conformance stating the Products conform to all Order requirements shall accompany each shipment. The Seller shall have available for review all sub-tier certifications for goods and processes that support the shipment.

27. COMPLIANCE WITH LAWS; APPLICABLE LAW; DISPUTES Seller warrants that the Products and the Services shall be manufactured, sold, and delivered, as applicable, in compliance with all applicable laws. Irrespective of the place of performance, this Order shall be construed and interpreted according to the Laws of the State of Utah. The exclusive forum for adjudication of any disputes shall be the federal or state courts of the State of Utah, and the parties hereby consent to personal jurisdiction and venue in such courts in any proceeding. Any claim or controversy arising out of or related to this Agreement or the breach thereof shall be subject to mandatory and binding arbitration. Arbitration shall (1) be administered by the Judicial Arbitration and Mediation Services, Inc. (“JAMS”), pursuant to the JAMS Streamlined Arbitration Rules & Procedures then in effect (the “JAMS Rules”) and as modified by this Agreement to arbitrate, including the rules regarding filing, administration, discovery, and arbitrator fees; (2) be conducted by a single, neutral arbitrator; and (3) take place in Salt Lake City, Utah or at another location mutually agreed upon by the Parties. The Federal Arbitration Act (the “FAA”), 9 U.S.C. § 1, et seq., and federal arbitration law apply to this Agreement and govern all questions as to whether a dispute is subject to arbitration. The Arbitration Award shall be final and binding and shall be enforceable in any court of competent jurisdiction. Nothing herein shall preclude a party from filing suit for the purpose of obtaining temporary or preliminary injunctive relief or to compel arbitration pursuant to the terms of this Agreement. The United Nations Convention on the International Sale of Products shall not apply. The United Nations Convention on the International Sale of Goods shall not apply.

TERMS AND CONDITIONS FOR THE SALE OF PRODUCTS AND SERVICES

Terms and Conditions for the Sale of Products and Services

Applicability

Thank you for using Nokē services. Nokē, Inc. and its subsidiaries and affiliates (“Nokē” or “Seller” or “us” or “we” or “our”), provides services via our website located at www.noke.com, www.nokepro.com, or the Nokē mobile applications (the “Application(s)”). These terms and conditions (the “Terms”) include the following terms and conditions, together with any other terms and conditions specifically agreed to in writing by Nokē, and shall apply to all sales orders or confirmations (“Order(s)”) and all sales of Products, Devices, and Services wherever located to you (the “Buyer”). These terms govern the sale and use of the Nokē Products or Devices and Services via our websites and mobile Applications. Services include but are not limited to online, mobile, or telephonic software or other electronic services or support in connection with Nokē technology, such as the website and the Application (the “Site(s)”), including all related software or services that we may provide via the Sites. For the avoidance of doubt, Services are not restricted to the aforesaid and shall also include any other services provided by or in connection with any other Products or Devices offered by Nokē.

“Device(s)” means any and all hardware containing our technology that you buy from us or our partners. The data from Devices will be uploaded to the Services. For the avoidance of doubt, Products includes any and all Devices, and these words are used interchangeably throughout these Terms. The hardware you purchase from us is not usable without your accessing the Services. Once enabled, the Services include online storage of your personal data, and the ability to manage and share your data. Your purchase of any Device is governed by the limited warranty provided with that Device and by the applicable terms and conditions of sale hereunder or separately agreed to by Nokē. Certain features of the Services may be subject to additional guidelines, terms, or rules, which will be posted on the Services in connection with such features. By using the Services, Buyer agrees to any applicable Limited Warranty and End User License Agreement. Furthermore, by using the Site or the Service, you signify your acceptance of these Terms, and acknowledge and agree to our Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy, which can be found at https://noke.com/privacy-policy, as it describes how we and our partners will use your personal information.

Any acceptance of any Order by you, the Buyer, is conditioned upon these Terms (the “Agreement”). Furthermore, by clicking “I Agree” on the Site, setting up a user account, purchasing a Device, or by accessing and using the Services (including the Site and Application), Buyer accepts and agrees to these Terms on behalf of yourself or the entity you represent in connection with the access. You represent and warrant that you have the right, authority, and capacity to accept and agree to these Terms on behalf of yourself or the entity you represent. You represent that you are of sufficient legal age in your jurisdiction or residence to use or access the services and to enter into this agreement. No salesperson is authorized to bind Nokē to any promise or understanding not expressed herein. These Terms prevail over any of your general terms and conditions of purchase regardless whether or when you have submitted the Order or such terms. Fulfillment of your Order does not constitute acceptance of any of your terms and conditions and does not serve to modify or amend these Terms. If you do not comply with the above statements, or disagree with any of the provisions of these Terms, you should disconnect your Devices and cease accessing or using the Services.

As used in these Terms a “guest” is any person or entity that is given authorization by the owner or controller of a Device to use the Device or Services related to the Device. Be careful to only invite trusted guests; by inviting someone to be a guest, you are giving them the ability to access and operate your Device.

These Terms apply to all uses of the Services by guests. We may share your and your guests’ information with our partners to provide our Service and to allow our partners to provide products and services. Moreover, guests should be aware that the owner or controller of the device may see information about their use and access of the Device and Services, and may revoke or limit access rights in their discretion without notice. If guests do not want to access the Services or their information to be used or shared, they should decline the invitation and not use the Services.

This is a legal agreement between you and Nokē, so please read the Terms carefully before using the Services, Sites, or Devices. Notwithstanding anything herein to the contrary, if a written contract signed by both parties is in existence covering the sale of the Products and Services covered hereby, the terms and conditions of said contract shall prevail to the extent they are inconsistent with these Terms.

Orders, Products, Delivery

You agree that your Order is an offer to buy, under these Terms, all Products and Services listed in your Order. All Orders must be accepted by us or we will not be obligated to sell the Products or Services to you. We may choose not to accept any Orders in our sole discretion. Acceptance of your Order and the formation of the contract of sale between Nokē and you, subject to the Terms of this Agreement, will occur when: (A) the Order is signed and returned to Buyer, or (B) Buyer pays Seller in full for the Products and/or Services listed on the Order, or (C) Seller commences performance by shipping the Products and/or Services, or (D) Seller issues its written acknowledgement, or (E) Seller otherwise accepts the Order.

The Products will be delivered within a reasonable time after the receipt of Buyer’s Order, subject to availability of finished Products. Delivery dates are approximate and dependent on, among other things, prompt receipt by Seller of all necessary delivery information from Buyer (the “Delivery Point”). Seller shall not be liable for any delays, loss, or damage in transit.

Unless otherwise agreed in writing by the parties, we will arrange for shipment of the Products to you at the Delivery Point specified in your Order using our standard methods for packaging and shipping such Products. Delivery of the Products shall be made FOB Shipping Point. You will pay all shipping and handling charges specified during the ordering process. Title and risk of loss or damage pass to you upon our transfer of the Products to the common carrier/commercial transporter or delivery service. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Seller may, in its sole discretion, without liability or penalty, make partial shipments of Products to Buyer.

Prices and Payment Terms

All prices and proposals/quotes are subject to change without notice in the event of any changes in cost of Products or Services, specifications, quantities, delivery schedules, customs duties, other factors beyond Seller’s control, or, in the event of delays caused by instructions of the Buyer, or failure of the Buyer to provide Seller adequate information. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any Orders arising from such errors. Price increases will only apply to orders placed after such changes. All Prices are exclusive of all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind imposed by any Governmental Authority on any amounts payable by Buyer. Sales tax included on any Order or Sale of Products or Services, in any form, is estimated and subject to change. Buyer shall be responsible for all such charges, costs and taxes; provided, that, Buyer shall not be responsible for any taxes imposed on, or with respect to, Seller's income, revenues, personal or real property, or other assets.

Terms of payment are within our sole and absolute discretion and, unless otherwise agreed by us in writing, full payment must be received by us before our acceptance of an Order for Products and/or Services. We accept payment via electronic transfer (ACH or wire) or other methods of payment as Nokē may from time to time agree to, subject to the Terms of this Agreement, for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted Prices, including all applicable taxes, if any.

Notwithstanding any other provision herein, in the event of bankruptcy, assignment for the benefit of creditors or a comparable event or insolvency of Buyer, Seller may immediately cancel any Order then outstanding and/or cause any Products, with respect to which shipping/delivery services are being provided, to be returned to Seller wherein in either event ownership thereof shall automatically revert to Seller.

Buyer grants Seller a purchase money or similar security interest in Products located in any jurisdiction where such security interest is permitted, as well as any proceeds therefrom, for the purpose of securing all obligations of Buyer hereunder. Buyer authorizes Seller to execute on Buyer’s behalf and file such financing statements as Seller deems appropriate to perfect and/or notify Buyer’s creditors of Seller’s security interest. In this regard, Buyer hereby grants Seller an irrevocable Power of Attorney, coupled with an interest, with respect to filing any such financing statements.

In the event that any amount due hereunder is not paid when due, Buyer shall be liable for any and all costs of collection including, but not limited to, actual legal fees, collection fees, and related expenses and court costs, and interest at the highest amount allowed by applicable law from the date due through the date of actual payment.

Services

The Services are designed to be used in connection with a Device containing our technology (e.g. a Nokē Smart Lock), which you may purchase from us or one of our partners.

Subject to these Terms, Nokē grants you a non-transferable, non-exclusive, right (without the right to sublicense) to access and use the Services by (i) using the Sites in connection with, and solely for the purpose of, controlling and monitoring the Devices installed on your property, or that you have been validly authorized to access, or to otherwise access a service explicitly provided by Nokē for your use, and (ii) installing and using the Applications solely on your own handheld mobile device (e.g., iPhone, iPad, or Android smartphone) and solely for the purposes set forth in (i) above. You agree to comply with all instructions, usage rules and documentation that we may provide from time to time with respect to the Service.

Please note that we may from time to time update the Services, including without limitation, by providing bug fixes, new functionality or modifications (collectively “Updates”), and that these may occur automatically without additional notice. You hereby consent to these Updates. If you do not, please stop using the Services. We may also ask you to install Updates yourself, and you agree to do so promptly. Updates are subject to these Terms together with any additional terms that may be provided with such Update. Your continued use of the Service is your agreement to all such additional terms.

To access the Services, you must register for a user account on the Service. The information you provide in the account registration form (the “Registration Information”) must be accurate and complete. You agree to update the Registration Information as necessary, including your correct email address, so we may send you notifications and other account-related communications. Your account is subject, in our sole discretion, to termination or suspension at any time.

You are responsible for maintaining the confidentiality of the login name and password that you create. You agree to use strong passwords (e.g. that contain upper and lower case letters, numbers and symbols), and to maintain the confidentiality of your password. You shall be responsible for all uses of your account and login information, whether or not authorized by you. You must notify us of any unauthorized use of your account, login information or password, and you should immediately change your password to prevent further unauthorized use. You grant us the right to use your Registration Information and any other information you provide in connection with the operation of the Site. We may also use the contact information that you submit to provide you with notices and promotional offers as set forth in our Privacy Policy.

Certain materials may be displayed or performed on the Services (including, but not limited to text, data, graphics, images, video, audio and other material (collectively “Content”). The Content is protected by copyright laws in United States and elsewhere. The Content may be owned by us or others, including other users of the Services, or our partners, sponsors or affiliates. Use of the Services does not confer ownership rights to the Content. You may only use the Content as permitted in these Terms. We do not accept any responsibility or liability for any content posted by third parties on the Services, including content posted by other members (“Third Party Content”). Except as may be expressly agreed by us, you may use the Content solely for your personal, non-commercial use in connection with the Services, and may not distribute, modify or make derivative works of any Content

You are solely responsible for all Content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Services, or that you contribute in any manner to the Services; you represent and warrant that you have all rights necessary to do so, in the manner in which you contribute it; and you license to Nokē all patent, trademark, trade secret, copyright or other proprietary rights in and to such Content for use and publication on the Service pursuant to these Terms.

We reserve all rights in the Service and Content not expressly granted to you by these Terms. We reserve the right to remove any Content from the Service at any time for any reason (including, without limitation intellectual property claims) or no reason at all. Buyer’s access to the Services does not give Buyer, Buyer’s employees or contractors, or Buyer’s customers title to the Sites or Services or any rights of distribution or modification.

The Services will not all be accessible without: (i) a valid user account; (ii) mobile clients such as a supported phone or tablet; (iii) other system elements that may be specified by Nokē. It is your responsibility to ensure that you have all required system elements and that they are compatible, up to date, and properly configured. You acknowledge that the Services may not work as described when the requirements and compatibility have not been met.

The Services will not be accessible without: (i) a working cellular data connection on a supported phone, tablet or watch with the Application installed; (ii) a valid user account; (iii) other system elements that may be specified by Nokē. Certain Nokē Devices and Services require a Wi-Fi network connection with a Bluetooth connection. It is your responsibility to ensure that you have all required system elements and that they are compatible, up to date, and properly configured. You acknowledge that the Services may not work as described when the requirements and compatibility have not been met.

The Sites are provided by us for your personal use only. You agree to use the Sites and the Services only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the Sites or Services.

Third Party Websites, Devices, and Services

The Service may be used in connection with other products and services, and may contain links and interfaces to, as well as content and data from, third-party websites, products and services (“Other Services”). Any links and interfaces are provided solely as a convenience to you. By accessing or using these Other Services, you are consenting to the creation of an interface with such Other Services, and agreeing that Nokē may exchange information and control data with such Other Services regarding you, your guests, your products and use of the Services, including your and your guests’ personal information, in order to enable the Other Service interface and functionality, and its use by such Other Services. Once this information is shared with the Other Services, its use will be governed by the third party’s privacy policy and not by our Privacy Policy. Moreover, use of such Other Services is governed by separate terms and conditions provided by the providers of the applicable product or service. You should review the terms of use and privacy policies of such Other Services before using them. We do not exercise control over such Other Services. We do not endorse the materials contained on Other Services, and are not responsible for the performance of the Other Services. You acknowledge and agree that Nokē makes no representation or warranty about the safety of any Other Services. Accordingly, Nokē is not responsible for your use of any Other Service or any personal injury, death, property damage, or other harm or losses arising from or relating to your use of any Other Services.

Changes, Termination

These Terms remain in effect as long as you continue to use the Services. You can stop using our Services any time. We reserve the right to suspend or terminate your use of the Services or your access to the Site at any time, with or without cause, and with or without notice. For example, we may suspend or terminate your use if you are not complying with these Terms, or use the Services in any way that would cause us legal liability or disrupt others’ use of the Services. We may also change or remove at any time any features currently offered as part of the Services, or the Services themselves. Upon termination, your account and right to use the Services will automatically terminate.

If you transfer your Device to a new owner, please note that your account is not transferable, and the new owner will have to register for a separate account in order to use the Services.

Our employees are not authorized to vary these Terms. These Terms may be modified only (a) by obtaining our written consent in an agreement signed by an officer of Nokē; or (b) as set forth below in the immediately following paragraph.

You agree that Nokē may modify these Terms from time to time, and that your right to access the Services is conditioned on an ongoing basis with your compliance with the then-current version of these Terms. We will notify you when we make material revisions or modifications to these Terms by posting a notice or new version of these Terms on the Site, by providing direct notice in a communication to your customer account (if you have one), or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may be by posting to this Site). The modifications will be effective upon posting (unless otherwise indicated at the time of posting). By continuing to access the Site or use the Services after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, please stop using the Services.

In addition to any remedies that may be provided under these Terms, Seller may terminate any Order for Products or Services with immediate effect upon written notice to Buyer, if Buyer: (i) fails to pay any amount when due under any Order for Products or Services, and such failure continues for seven (7) days thereafter; (b) has not otherwise performed or complied with any of these Terms, in whole or in part; or (c) becomes insolvent, files a petition for bankruptcy or commences or has commenced against it proceedings relating to bankruptcy, receivership, reorganization, or assignment for the benefit of creditors.

In the event either party cancels or terminates the Order(s) for Products or Services, Buyer agrees to pay Seller reasonable Termination Charges, including, but not limited to, any amounts due for Products or Services provided, which are attributable to the subject Order(s), whether partial or complete, pertaining thereto. Buyer shall promptly pay Seller any amounts due, upon submission of Seller's invoices thereof.

Limitation of Liability, Warranties

Our aim is to make the Services highly reliable and available; however, they may not be available all of the time. The Services are subject to sporadic interruptions and failures for a variety of reasons beyond Nokē’s control, including without limitation, your Wi-Fi and mobile network failures and coverage limitations, service provider uptime, and acts of god. Further, our Services rely on or interoperate with a number of third party products and services. These third party products and services are beyond Nokē’s control (including without the internet generally and third party service providers that we use for networking and storage), but their operation may impact or be impacted by the use and reliability of our Services. These third party products and services may not operate in a reliable manner all of the time, and they may impact the way that the Services operate, and Nokē is not responsible for damages and losses due to the operation of these third party products and services. You acknowledge these limitations and agree that Nokē is not responsible for any damages allegedly caused by the failure or delay of the Services to reflect current status or notifications. Further, the Devices and Services are not an emergency notification system, and should not be used in this way.

You are responsible for all charges and fees required for your products and applicable services, and for compliance with all applicable agreements, terms of use/service, and other policies of your product and service providers (including internet service providers and mobile device carriers).

To obtain warranty service, you must call (385) 645-4567 or email our Customer Service Department at support@noke.com during the Warranty Period.

To the fullest extent allowed by law, Nokē is not responsible for damage or liability caused by (i) use of the Device and Services for purposes other than for which the Device and Services are designed or intended, or use in improper temperature, humidity or other environmental conditions, or use of the Device or Services in violation of written instructions provided by Nokē (which may be provided at the time of purchase or on its website), (ii) normal wear and tear or aging, or improper repair, operation or maintenance or connections to improper voltage supply or, to the extent allowed by law, attempted repair by anyone other than a facility authorized by Nokē to service your Nokē Device.

NOKĒ DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE SITE OR THE SERVICES.

NOKĒ WARRANTS TO BUYER THAT FOR A PERIOD OF ONE (1) YEAR FROM THE DATE OF SHIPMENT OF THE PRODUCTS (“WARRANTY PERIOD”), THAT SUCH PRODUCTS WILL MATERIALLY CONFORM TO THE PUBLISHED SPECIFICATIONS IN EFFECT AS OF THE DATE OF SHIPMENT, AND WILL BE FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP. SELLER’S OBLIGATIONS UNDER THIS WARRANTY SHALL BE LIMITED EXCLUSIVELY TO REPAIRING OR REPLACING, AT SELLER’S OPTION, ANY PRODUCT OR PART OF PRODUCTS WHICH, IF PROPERLY USED AND MAINTAINED, PROVED TO HAVE BEEN DEFECTIVE IN MATERIAL AND WORKMANSHIP WITHIN THE WARRANTY PERIOD. THESE TERMS AND CONDITIONS CONTAIN A SUMMARY OF THE NOKĒ WARRANTY. THE FULL TERMS OF THE NOKĒ WARRANTY CAN BE FOUND ON OUR WEBSITE AT WWW.NOKE.COM OR UPON REQUEST. TO THE EXTENT OF ANY CONFLICT BETWEEN THE SUMMARY OF WARRANTY PROVISIONS SET FORTH HEREIN AND THE FULL WARRANTY AS SHOWN ON OUR WEBSITE, THE PROVISIONS OF THE FULL WARRANTY ON OUR WEBSITE CONTROL.

SELLER’S WARRANTY OBLIGATIONS SHALL NOT APPLY TO PRODUCTS WHICH (1) HAVE BEEN ALTERED OR REPAIRED BY SOMEONE OTHER THAN SELLER, OR (2) HAVE BEEN SUBJECT TO MISUSE, NEGLECT, IMPROPER USE, APPLICATION, OR INSTALLATION, OR (3) ARE NORMALLY CONSUMED IN OPERATION, OR (4) HAVE A NORMAL LIFE EXPECTANCY THAT IS SHORTER THAT THE WARRANTY PERIOD.

THIS ARTICLE SETS FORTH THE EXCLUSIVE REMEDIES AND OBLIGATIONS FOR CLAIMS BASED UPON DEFECTS IN OR NONCONFORMITY OF PRODUCTS OR SERVICE, WHETHER THE CLAIM IS IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE OF ANY DEGREE OR STRICT LIABILITY) OR OTHERWISE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:


  1. YOUR USE OF THE SITES AND ANY PARTICULAR PRODUCT OR SERVICE IS AT YOUR SOLE RISK. OUR SITES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT FOR THE WARRANTY SET FORTH IN THIS ARTICLE, NOKĒ EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE, FREEDOM FROM MALICIOUS CODE, AND NON-INFRINGEMENT AND NONINTERFERENCE WITH YOUR USE OF ALL OR ANY PART OF THE SITES.

  2. EXCEPT FOR THE WARRANTY SET FORTH IN THIS ARTICLE, NOKĒ MAKES NO WARRANTY (I) THAT THE SITES OR SERVICES WILL MEET YOUR REQUIREMENTS, (II) THAT ACCESS TO THE SITES OR SERVICES WILL BE UNINTERRUPTED, TIMELY, OR SECURE, OR (III) THAT THE QUALITY OF THE SITES OR ANY PRODUCTS REFERRED TO IN THE SITES OR ANY SERVICES WILL MEET YOUR (OR YOUR CUSTOMER'S) EXPECTATIONS.

  3. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITES OR SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY RESULTING DAMAGE.

  4. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM NOKĒ OR THROUGH OR FROM THE SITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN TERMS OR OTHERWISE APPLICABLE PURSUANT TO YOUR PURCHASE OF NOKĒ PRODUCTS OR SERVICES.

  5. NOKĒ IS NOT LIABLE FOR ANY SERVICE OR PRODUCT WARRANTIES NOT EXPRESSLY SET FORTH ON THE SITES OR IN THIS ARTICLE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL NOKĒ BE LIABLE TO BUYER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, STRICT LIABILITY, OR PATENT INFRINGEMENT), OR OTHERWISE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR UNAUTHORIZED ACCESS TO YOUR PROPERTY, INABILITY TO ACCESS YOUR PROPERTY, OR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF NOKĒ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER ARISING OUT OF OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE SITES OR ANY PRODUCT OR SERVICE. IN ANY CASE, NOKĒ'S LIABILITY FOR ANY DAMAGES ALLEGED OR SUFFERED IN CONNECTION WITH THE SITES, PRODUCTS, OR SERVICES, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE, STRICT LIABILITY, OR PATENT INFRINGEMENT), OR OTHERWISE, WILL NOT EXCEED THE AGGREGATE AMOUNT PAID BY YOU TO NOKĒ FOR PRODUCTS AND THE USE OF SERVICES OVER THE TWELVE (12) MONTHS PRIOR TO THE DATE OF DAMAGES. YOUR LEGAL RIGHTS WITH RESPECT TO THESE DISCLAIMERS AND WAIVERS MAY VARY FROM JURISDICTION TO JURISDICTION. WITHOUT INTENDING TO LIMIT THE FOREGOING, YOU MUST BRING ANY CLAIMS YOU MAY HAVE AGAINST NOKĒ WITHIN TWELVE (12) MONTHS OF THE DATE THE CLAIM AROSE OR BE FOREVER BARRED. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Indemnification

You agree to indemnify, defend, release and hold Nokē and its officers, directors, suppliers, service providers, co-branders or other partners, agents and employees, and those of its affiliates, harmless from any and all claims, demand, damages, fees and costs of any nature, including reasonable fees of attorneys and other professionals, due to or arising out of anything you submit, transmit through or upload to the Sites or in the course of using any Service or your violation of these Terms or any other terms and conditions governing your relationship with Nokē or your violation of any law or your breach of any contract with any party or your act or omission constituting negligence or other tort. In the event you provide registration or other information that is untrue, inaccurate, fraudulent or out of date, you agree to indemnify Nokē for and hold it harmless from and against any and all liability, damages, loss or expense (including reasonable fees of attorneys and other professionals) it may incur, including but not limited to loss of business profits, taxes, penalties or sanctions, interest, fees, costs and expenses of any nature arising from or related to any claim, demand, action or proceeding alleged or initiated against Nokē by any third party based upon such information. These defense and indemnification obligations will survive these Terms and your use of the Sites, Products, or any Service.

Buyer agrees to use Nokē devices and the Services at its own risk. Nokē shall not indemnify Buyer for any claim, demand, damages, fees and costs of any nature, including claims relating to proprietary rights or arising under negligence, made against Buyer by any third party.

If Buyer receives a claim that Products, or part thereof manufactured by Seller infringes a patent, Buyer shall notify Seller promptly in writing and give Seller information, assistance and exclusive authority to evaluate, defend and settle such claim. Where Buyer has furnished specifications/designs for the manufacture of the allegedly infringing Products, Buyer shall defend, indemnify and hold harmless Seller against third-party claims for infringement arising out of Seller’s use of such specifications/designs.

Intellectual Property

“Intellectual Property” shall mean (i) works of authorship (including Source Code, databases and other compilations of information), whether copyrightable or not, and copyrights therein and thereto, in any jurisdiction, together with all registrations or applications for registration for any of the foregoing, along with renewals thereof; (ii) all discoveries, concepts, ideas, research and development, know-how, formulae, inventions, compositions, processes and techniques, technical data, credit scoring systems, procedures, designs, drawings, specifications, customer lists, supplier lists, pricing and cost information, and business and marketing plans and proposals; (iii) all data, databases, and other compilations of information, including formulas for searching, sorting and analyzing such information; (iv) all computer programs, models and methodologies, whether in source code, object code, or another format; (v) all patents, industrial designs, and applications therefor, invention disclosures and all related continuations, continuations-in-part, divisionals, reissues, re-examinations, corrections, substitutions and extensions thereof in any jurisdiction; (vi) all trademarks, service marks, trade names, service names, trade dress, logos, domain names, and other identifiers of source, together with all registrations or applications for registration for any of the foregoing, along with renewals thereof, in any jurisdiction, and all goodwill associated with any of the foregoing; and (vii) the right to sue or make claims for any past, present, or future infringement, misappropriation, or unauthorized use of any intellectual property.

Nokē shall own all data created by Buyer’s use of the Sites or Services, including data created by Buyer’s customers, and such Data shall be considered Intellectual Property of Nokē. Nokē hereby agrees not to sell or distribute such Data to third Parties and shall, at Buyer’s request and expense, destroy or anonymize such data at the termination of this agreement.

Except for the necessary license granted in connection with usage of the Sites or Services, no portion of this Agreement shall abridge, modify, or transfer any of Nokē’s intellectual property rights to Buyer. Any intellectual property associated with a modification or customization of the Sites or Services shall be owned by Nokē. To the extent that modifications or customizations to the Sites or Services are made by or at the request of Buyer, Buyer hereby assigns or agrees to assign any and all rights thereto to Nokē.

Buyer shall retain all existing intellectual property rights. No transfer or license to any of Buyer’s intellectual property is made by this Agreement. Nevertheless, subject to the Terms of this Agreement, Buyer grants to Nokē the non-exclusive, nontransferable worldwide right to copy, store, record, transmit, display, view, print, or otherwise use data uploaded by the Buyer to the Sites or Services to the extent necessary for the Sites or Services to function. Nokē shall not have any right to share such data with third parties.

Nokē (or its affiliates or licensors) are the owner of all right, title and interest in and to the Site, Service, Licensed Software and Devices. We reserve all rights not expressly granted in these Terms. All Services, Applications and Licensed Software are licensed and not sold.

You agree not to do any of the following:

We strongly recommend that you do not use the Service on a mobile device that has a “jail broken” or “rooted” operating system as this can potentially allow other applications to circumvent security features on your mobile device. Any use of such mobile devices is at your own risk. You agree that Nokē will not be liable for any loss of functionality and will indemnify us for all damage or liability caused by such use.

Although we’re not obligated to monitor access to or use of the Service or to review or edit any Content, we have the right to do so for the purpose of operating the Service, to ensure compliance with these Terms, or to comply with applicable law or other legal requirements. We reserve the right, but are not obligated, to remove or disable access the Service or any Content therein, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Service. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

Except as outlined in these Terms, we do not grant you any right, title, or interest in the Services or any Nokē Content. We appreciate it when users send us feedback, but please only provide feedback, comments, or suggestions that you agree we may use without limitation. You hereby grant us an unrestricted, transferable license to use any feedback, comments or suggestions that you provide without limitation.

Confidential Information

Buyer acknowledges that it may be exposed to or acquire communication or data of the Seller that is a confidential, privileged communication not intended to be disclosed to third parties.

For the purposes of these Terms, the term "Confidential Information" shall mean all information and documentation of Seller that: (a) has been marked "confidential" or with words of similar meaning, at the time of disclosure by Seller; (b) if disclosed orally or not marked "confidential" or with words of similar meaning, was subsequently summarized in writing by the Seller and marked "confidential" or with words of similar meaning; or, (c) should reasonably be recognized as confidential information of the Seller. The term "Confidential Information" does not include any information or documentation that was: (a) already in the possession of the Buyer without an obligation of confidentiality; (b) developed independently by the Buyer, as demonstrated by the Buyer, without violating the Seller’s proprietary rights; (c) obtained from a source other than the Seller without an obligation of confidentiality; or, (d) publicly available when received, or thereafter became publicly available (other than through any unauthorized disclosure by, through, or on behalf of, the Buyer). Any software code, release notes, and/or description thereof, in any form, provided by Nokē to Buyer shall be considered Confidential Information.

Buyer agrees to hold all Confidential Information in strict confidence and not to copy, reproduce, sell, transfer, or otherwise dispose of, give or disclose such Confidential Information to third parties (other than employees, agents, or subcontractors of a Party who have a need to know in connection with this Agreement) or to use such Confidential Information for any purposes whatsoever other than the performance of this Agreement. Buyer agrees to advise and require their respective employees, agents, and subcontractors of their obligations to keep all Confidential Information confidential.

Buyer shall use its best efforts to assist Seller in identifying and preventing any unauthorized use or disclosure of any Confidential Information. Without limiting the foregoing, Buyer shall advise the Seller immediately in the event Buyer learns or has reason to believe that any Person who has had access to Confidential Information has violated or intends to violate the terms of this Agreement, and Buyer will cooperate with Seller in seeking injunctive or other equitable relief against any such Person.

Buyer acknowledges that breach of its obligation of confidentiality may give rise to irreparable injury to the Seller, which damage may be inadequately compensable in the form of monetary damages. Accordingly, Seller may seek and obtain injunctive relief against the breach or threatened breach of the foregoing undertakings, in addition to any other legal remedies which may be available.

Except as otherwise set forth in these Terms, Within five (5) days following: (i) termination of this Agreement; (ii) the accomplishment of the purposes for which the Confidential Information was provided; or (iii) receipt of a written notice from the Seller requesting return or destruction of the Confidential Information, Buyer will promptly return all originals, and return or destroy copies, transcriptions, or other reproductions of the Confidential Information in its possession to the Seller. Buyer shall, in such event, use its best efforts to make certain that no copies of the Confidential Information are retained in its possession following the return of such Confidential Information.

General

Entire Agreement/Severability. These Terms constitute the entire agreement between you and Nokē regarding the Products or use of the Services. Any failure by Nokē to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Neither party is an agent or partner of the other party. The headings and section titles in these Terms are for convenience only and have no legal or contractual effect.

Protection of Confidentiality and Intellectual Property Rights. Notwithstanding the foregoing, Nokē may seek injunctive or other equitable relief to protect its confidential information and intellectual property rights or to prevent loss of data or damage to its servers or Services in any court of competent jurisdiction.

Notifications Nokē may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the primary email associated with your account, hard copy, or posting of such notice on the Site or Service. Nokē is not responsible for any automatic filtering you or your network provider may apply to email notifications.

You agree that, unless prohibited by law, any claim or cause of action arising out of or related to these Terms or the use of the Products or Services, must be filed within twelve (12) months after such claim or cause of action arose or be forever barred, regardless of any time limit set forth in any statute or law to the contrary.

No Third Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

Assignment. These Terms, and any associated rights or obligations, may not be assigned or otherwise transferred by you without Nokē’s prior written consent, and shall be null and void. These Terms may be assigned by Nokē without restriction. These Terms are binding upon any permitted assignee.

Statutory Requirements. Nokē reserves the right to make any changes in the general specifications of the Products or Services which are required for the Products or Services to conform to any statutory or other applicable legal requirement.

Relationship of the Parties. The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.

Dispute Resolution and Binding Arbitration.

The Parties agree that any dispute, controversy, or claim arising out of or relating to this Agreement, use of Nokē Devices, or use of the Services, shall be resolved only by final and binding bilateral arbitration. The Parties shall attempt to resolve any dispute arising under this Agreement in good faith by escalating such dispute to successively more senior-levels of management or executives. Each Party shall use commercially-reasonable efforts to make such senior management or executives available to speak with (including by telephone) his or her counterpart upon reasonable notice and at a reasonable time.

To the extent that Buyer allows its customers to use Nokē devices owned by Buyer and/or make use of the Services, Buyer shall require each of such customers to agree to an end-user license agreement (“EULA”) that sets forth limitations on liability, disclaimed warranties, and requirements for mandatory Arbitration similar to those in this Agreement. The EULA shall also prohibit class action lawsuits to the extent permitted by law.

This Agreement shall be governed by and construed in accordance with the laws of the state of Utah, without reference to conflict of law principles. To the extent that a court of law becomes involved with any dispute, the Parties consent to the jurisdiction of the Utah courts, agree to accept service of process by mail, and waive any jurisdictional or venue defenses otherwise available. The exclusive forum for adjudication of any disputes shall be the federal or state courts of the State of Utah, and the parties hereby consent to personal jurisdiction and venue in such courts in any proceeding. Any claim or controversy arising out of or related to this Agreement or the breach thereof shall be subject to mandatory and binding arbitration. Arbitration shall (1) be administered by the Judicial Arbitration and Mediation Services, Inc. (“JAMS”), pursuant to the JAMS Streamlined Arbitration Rules & Procedures then in effect (the “JAMS Rules”) and as modified by this Agreement to arbitrate, including the rules regarding filing, administration, discovery, and arbitrator fees; (2) be conducted by a single, neutral arbitrator; and (3) take place in Salt Lake City, Utah or at another location mutually agreed upon by the Parties. The Federal Arbitration Act (the “FAA”), 9 U.S.C. § 1, et seq., and federal arbitration law apply to this Agreement and govern all questions as to whether a dispute is subject to arbitration. The Arbitration Award shall be final and binding and shall be enforceable in any court of competent jurisdiction. The United Nations Convention on the International Sale of Products shall not apply. Nothing herein shall preclude a party from filing suit for the purpose of obtaining temporary or preliminary injunctive relief or to compel arbitration pursuant to the terms of this Agreement.

Amendment and Modification. These Terms may only be amended or modified in a writing stating specifically that it amends these Terms and is signed by an authorized representative of each party.

Contact Information.

In the event of any questions or comments or to request further information, we may be contacted at Nokē, 2000 Ashton Blvd #375, Lehi, UT 84043 or by email at support@noke.com.